Letters of Thanks from our Patients
Thank you to the Wound Healing Center staff– February 2010
I would like to thank all you did to help me understand how to care for my loved ones wound; and supplying me with what I needed. You were all very helpful and I appreciate all you did for him. We will refer anyone who needs wound care to Henry. Dr. Tejani is a very caring and excellent physician. Beth, Fara, and Darlene also do a great job.
Thanks again.
Thank you to the Fourth Floor staff– February 2010
I would like to thank all of you for all of the help, kindness, and concern you have shown to me and all other patients. It takes a very special person to be able too deal with all the problems and complications that you all do day in and day out. The big smiles, listening ears, and big hearts mean the world to someone that is sick and worried…
Thank you to the HMC staff– December 2009
You can be very proud of the staff at Henry Medical Center. I spent seven days there and this was the second time I have been in the hospital in 43 years. 2005 for a pacemaker and 2009 for pneumonia. My check in was very smooth and the lady was very professional.
I was never so cared for by all of the nurses, doctors, technicians, lab personnel and the food service personnel. How do I say Thank You enough to all of them for all that they did to make my stay in the hospital comfortable? Their visit at all times of day, or night or early morning to bring me what I needed or test what was wanted, and then away they would go like an angel coming in and out. But always with care, love and affection to help a very sick man.
Jerrie Johnson has a very good staff of nurses on the floor. They and she were wonderful. She was always there to check and see how things were going. I knew I was in good hands. During their shift Rachel Douglas and Joyce Campbell, would frequently check in to see how I was doing. It was nice to know when they were on duty. Cindy Henry, Barbara Johnson, Marcia Rankin, and Lorrie Taylor were always there to check. Having only been in the hospital twice in 43 years it was comforting to know that so many was so interested in my well being.
For this, I will always be grateful and thankful of the quality and caring nurses that you have on your staff. Norma Fullwood was great and made the check out so smooth with all of the information I needed to continue my recovery. I have taken all of the medicine similar to what I had in the hospital and also have a little puffer. I am feeling better and have been doing a few walks with my face covered up to keep the bad stuff out of my lungs. I am also Obeying DR. WIFE.
Your staff is wonderful and my mouth is your best advertiser. One of my Vietnam Club members knew the names when I told him. His mother was in your hospital a few months back. He agreed with my comments. I hope that you do not have many of my friends come and see you. Because I want them to stay well. However, they will know that if they do they will be in VERY GOOD hands. I will be a very good advertiser for your hospital. My mouth runs all the time. People ask how I am doing, and I say the Henry Medical Center staff and doctors have kept me alive.
Thank you to the Women’s Center – September 2009
My wife gave birth to our first child in September at Henry Medical Center. We were both nervous going in for the induction and quite anxious about being in a hospital. Once we arrived, we received nothing but the best care. I know you probably only hear about the bad experiences, so I thought I would take the time to let you know that the staff you have is wonderful. They made us feel comfortable and relaxed about the entire process and we could not have asked for better service.
On the third floor, our nurses were Marla and M. Joseph. These women were exceptional and helped my wife through a difficult delivery. They were comforting and helpful in every part of the process.
On the fourth floor, our first nurse was Allison and our tech was Jenn. Both were extremely helpful and answered all of our questions. They also helped my wife begin her recovery and were very nice to us both. As I stated earlier, he is our first and we had many questions. Whitney was our next nurse and she went beyond in our eyes. She was very helpful, again answered any questions, and never hesitated to assists us with anything.
Overall, we had a wonderful experience, will certainly recommend HMC to our friends and family, and will definitely revisit in the future. Thank you for having such caring individuals work in your facility.
Thank you to the ER – June 2009
I just wanted to take the time to say what a wonderful job your nurses did with me! Especially John and Heidi on the night shift in the ER. They didn’t give me the run around like most do. They were kind, funny, quick to respond to my needs and most of all they were willing to take the time with me to make me feel better even though there was not much they could do with my illness. When I was in the ER in June, they were professional but also real which to me is more valuable than the meds I needed. They went beyond just doing their job, they took the time. I’m sure you already know what caliber of employee those two are and just how valuable they must be to your hospital. Fantastic attitudes and didn’t hesitate to share their knowledge with me.
Thank you to the ER – June 2009
It is with great pleasure that I take this opportunity to recognize the outstanding performance of Dr. Francis and staff in the Emergency Room in June 2009 for the care of my father.
That Friday afternoon my father abruptly became disoriented, dizzy and his speech was slurred. An ambulance was called and he was rushed to Henry Medical Center. As soon as he arrived, he was immediately taken for a CT scan and diagnosed with a stroke and an irregular heart beat (he had no previous heart issues to our knowledge). Treatment began without delay and his condition began to improve dramatically. During this time the coordination of several physicians, Dr. Francis - ER, Dr. Amin - Atlanta Heart Associates, Dr. Kolanu - Neurology South, and Dr. Vaughn was impressive. Dr. Barlow also came by to see how my father was doing. The ER staff constantly checked his status/progress and kept us (the family) informed and reassured. My father was admitted promptly to CCU that same evening, by your caring and courteous staff.
Please convey our sincere thanks and appreciation to Dr. Francis and the ER staff for their rapid response, diagnosis, coordination and exceptional medical care. Due to the actions of this outstanding team our father is doing well, coherent and speaking normally. He is now under the care of Atlanta Heart Associates. Henry Medical Center can be proud to have such a professional and caring staff in the emergency room. We are forever grateful and are recommending Henry Medical Center to all our family and friends.
Thank you to Labor & Delivery – March 2009
After having my third baby on March 20, 2009, I feel I must thank two wonderful nurses. Christy was my delivery nurse and she was wonderful. Complications prevented me from having an epidural. It literally broke me. Her professionalism, calmness and wonderful, knowledgeable care made what could have been a horrible delivery much easier.
My night nurse on March 20, Katherine, was the best nurse I’ve EVER had while at the hospital. She was quick and helpful about giving me my medications I needed. Katherine was always kind and helpful about coming to and from the room with my baby so I could get some rest.
A Letter of Thanks – February 2009
On February 4 my husband was having difficulty breathing, tight chest and pain. We had spent the night in a motel near your facility. Upon arriving at emergency, we were quickly taken care of and our time in the Cardiac Care unit, then in a regular room - were all magnificent. We couldn’t have had any better care here in Michigan at our own hospital. I am very grateful for the doctors, nurses, and staff. Please give our thanks to all who were so great.
Thank you to the Staff – January 2009
In December 2008 I came into the emergency department to receive treatment for kidney stones. A gentleman by the name of Larry checked me in at the front desk and kept me calm and in constant casual talk until the triage nurse could get back to her station to see me. He was very nice and kind and I really appreciated him helping to get my mind off of the pain as much as possible. I was then taken back to the ER department for treatment and was treated by the ER staff; Kelly, Eric, Mandi & Dr. Lorenzo. This whole team was great in their treatment, concern for my health and welfare as well as my comfort. They were the quintessential “Perfect” employee “TEAM”. They made what was a very painful and uncomfortable situation more bearable without the sacrifice of my dignity. The entire staff constantly checked on my frequently and had my comfort, healthcare and needs in the forefront of their treatment of me. Way to go Henry Medical Center! This is a true demonstration of how all employees and staff should interact, work together, and put the needs of their patients in front of their own needs. I am proud to say that I was treated in your facility and will HIGHLY recommend your medical center to friends and family for their future health care. Thank you for your helping me to enjoy my holiday despite the fact that I was ill.
Thank you to the Staff – November 2008
I can tell you, strictly unbiased, that I had the most personal, excellent, and personable care at Henry Medical Center. Everyone from the guys pushing me in a wheelchair or gurney, to the technicians, to cafeteria ladies, everyone … introduced themselves, asked how I was and would all ask if I need them to get anything for me at all. My stay could not have been better. The technicians in the stress test and echocardiograph rooms were very friendly and positive, plus they all took the time to tell me what they were doing, seeing, and injecting into me. This was my first experience with Henry Medical Center as a patient, other then brief ER visits, and I was even more convinced that it is one of the top facilities to be found.
Thank you to the Staff – September 2008
I am writing this letter to thank you and your staff for the outstanding care that I received during my labor & delivery. Every nurse, food staff, cleaning staff, etc. were extremely friendly, personable and professional.
The experience was a great one for us and it definitely did not feel like the “typical” hospital stay. The birthing and recovery rooms were extremely clean, nicely decorated and had all of the state-of-the-art amenities that we did not expect to see in a hospital environment.
The birth of our third child was a wonderful experience. We are so blessed that he has come into our lives and we adore him!
Thanks again Henry Medical Center!
Thank you to the Staff – September 2008
I just wish to tell you what a great experience I had at Henry Medical this morning. My daughter broke her arm and leg. She had surgery at Henry Medical; and the service and experience was absolutely perfect! The kindness and attention shown by EVERYONE from the auxiliary (front desk) to the pre & post op nurses and the physical therapist was unmatched. I could go on and on, but truly everyone was excellent as was the facility itself. I know you are always proud of your staff and hospital but this morning I was equally proud to experience a first class hospital in my home county. Once again I cannot begin to tell you how much my family appreciated all that was handled on my daughter’s behalf, and please tell your staff thank you and great job!
Thank you to the NICU Staff – August 2008
One year ago, my grandson was born at your facility. Weighing 2lb. 11 oz, he was a tiny thing. He celebrated his first birthday this month weighing a little over 16 pounds. Thanks to all of your NICU staff for their great care. Thank you again for all that you do so very well.
Thank you – August 2008
My Mother was a patient at your hospital from in July. I brought her to Georgia from Nebraska to have a knee replacement by Dr. Todd Schmidt. From the minute we entered the doors at Surgery Registration until she was discharged we had EXEMPLARY service. Although I am a resident of Henry County, I <work> at Southern Regional Medical Center and after 14 years of service there I find myself wondering if I am at the right hospital! I have always known that simple kindness goes a long way, and believe me – everyone we encountered at your facility was genuinely kind and compassionate. The OR nurses and Anesthesia staff were excellent. Carolyn in PACU went above and beyond, even checking on my Mother once she arrived on the Ortho unit. The nurses on the Ortho unit were skilled and caring. Your hospital is beautiful – this was my first visit – and I give it an A+ on cleanliness and organization.
A Letter of Thanks… March 2008
Specifically for Cynthia Neal, Alfreda Fraser, Maria Mantle, and Leslie Lantis
“George Elliston once said, “How beautiful a day can be when kindness touches it!” During a time when medical professionals have such demanding schedules, you and your dedicated staff managed to touch my family’s days with kindness. Words cannot convey our gratitude for the exemplary care you provided to my daughter during her stay at Henry Medical Center.
As you are aware, when a patient is discharged, it is quite easy for him or her to get caught up in the everyday hustle and bustle of life; however, your concern, patience and compassion, combined with your indubitable knowledge in your field of work, has made it impossible for my family to move forward without expressing our deepest gratitude.
Your staff was comforting and accommodating during our stay. Please accept our most sincere feelings of gratitude. Please also know that it is recognized that what you do, you obviously do well. It is nice to know that there is a hospital like Henry Medical Center that has a high quality staff that is committed to patient care. May you be blessed as you continue to bless the lives of others.”
Thank you to the CCU – January 2008
I had been a patient at Henry Medical Center, in the ER and had surgery in 2005 with an overnight stay, but it wasn’t until our mother became a frequent patient that I realized just how important quality hospital care is. Our mother was a patient at Henry Medical Center eight times over a period of five months. Three of those visits were in the Critical Care Unit. With the exception of someone having a bad day here and there, she received great care during her stays. It was during those months of spending hours in the emergency room, visiting in CCU and on the floor that we realized how important each and every job is at a hospital. One nurse or one person delivering meals had the capability to brighten a patient’s otherwise lonely day.
Thank you to the NICU Staff – November 2007
Just wanted to express my sincere thanks to all the staff at your facility in the care of my daughter and my new grandson. My daughter was admitted mid early July and my grandson was born on August 17, 2007. He spent six weeks in the NICU. I have never seen such caring staff in any hospital that I have ever dealt with. Everyone just showed the most sincere concern for their care. I know that the care at your facility has been a great factor in his growth. Our family can never thank your facility enough for the care that they received. Please express our sincere thanks not only to your staff in the NICU but please tell the senior management that for a change someone is doing something right in healthcare!!!!